The figure above depicts the customers module (entities list) which list all customers (natural person and/or legal entities) that would have been created by the compliance team. Such entities may also be created through the API assuming that your service includes the API integration between your back office software and the KYCMATIC solution.
From the customers list, as a user, you may perform a variety of functions. Starting from the top, working our way down towards the customer table list:
The text box at the top of the screen is a field which shall be used for when you would require to search for a specific entity throughout your customer list - whether the entity would be a Natural Person or a Legal Entity. Furthermore, you would also be able to search for involvements within a legal entity structure through this field, provided that the 'Load Involvements' and 'Search by Involvements' checkbox are enabled/on. These can be found within the filtering section which is described further on.
Selecting the 'Refresh' icon shall manually refresh the customer list and update any changes that may have occurred to the list (through other users/colleagues or even through the API), ensuring that you are accessing the latest and most updated customer list data.
Selecting the 'Filter' icon shall expose a number of filtering options as shown in the image below
The image above depicts the filtering section which is exposed to the user when the 'Filter' icon is selected. All the available fields may be used to filter through the customer list, specifically instructing KYCMATIC what type of customer's to load within the table.
Furthermore, you may select the 'Save as Default' button which shall save the current filter configuration which would always be pre-loaded when accessing this screen. Alternatively, you may save the filter configuration and name it by using the 'Save Filter' button. All filters created by yourself would be shown within the 'Load Filter' drop down, specifically loading the filter configuration when selecting it.
Selecting the 'Column' icon would expose a pop-up to the user which shall enable you to configure the column visibility throughout the customer list as well as provide you the facility to dictate the number of customer's that would appear in one page, as shown in the image below.
The image above depicts the Customisation of the Column and Row Visibility pertaining to the customer list which is exposed to the user when the 'Column' icon is selected. From here, you are able to specify what columns are visible to you when accessing the customer module as well as configure the amount of customers records/rows that are shown per page.
Selecting the 'Print' icon shall invoke the printing feature within the browser you would be using (ideally Chrome) which shall print the current page being visually shown to you, to PDF. Therefore, being able to save the page state to PDF and eventually being able to print it.
Selecting the 'Paper CSV' icon shall download the current table state and its contents to CSV for you to make use of in any other manner.
Selecting the 'Add Customer' Button shall direct you to the form which shall enable you to create an entity - either a Natural Person or a Legal Entity. More on this is explained in the 'Consolidated Customer Profile' section.
Selecting any column being exposed in the table would sort the information within the customer's list either in ascending order or by descending order.
For example, selecting the 'Created Date' column would sort the list by either the most recent created customer or by the first customer (therefore the eldest).
Selecting any customer from within the list shall direct you the Customer Dashboard which is where you may gather more information on the entity as well as access the granular profile.
Provided that the customer/entity is that of a Legal Entity, this 'UBO' icon would present itself under the UBO column for every legal entity customer. Selecting this icon would direct you to the UBO structure of the legal entity, taking you directly into the customer profile within the UBO tab.
Screening is an imperative part of KYCMATIC. Currently, KYCMATIC is integrated into two third party providers (besides the Google API). The two providers available may provide:
Sanction Checks Only
Sanction, PEP, Adverse Media Checks
When a customer is created, the icon with the red '!' within a circle would be shown, depicting that screening is still required to be done for the entity, or has missing hits that have as yet not been discounted.
With regards to the yellow '!' within a triangle would imply that updates are available for the entity and would therefore require a person from the compliance team to review and acknowledge the changes made, potentially even requiring further discounting of hits.
Provided this column is made visible, selecting the 'Label' icon shall provide you with a pop-up on the history on what labels had been added/removed to the entity as shown below.
Selecting the 'Pencil' icon shall take you directly to the granular customer profile (bypassing the Dashboard) to be able to make changes to the entity.
Provided that the selected customer/entity is not linked to any activity, then the 'Bin' icon would be available from the table towards the far right of the entity. Selecting this icon shall provide a pop-ip to the user asking for confirmation to delete the customer.